Retail Assistant Manager: Lead Teams & Elevate Experience

vfc; Novi (MI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Incentive potential

Commissions potential

Job summary

The North Face in Novi, MI is seeking an Assistant Store Manager to lead a team, drive sales, and partner with the Store Manager to ensure outstanding customer experiences and store profitability.

Role involves coaching, developing staff, overseeing operations, inventory, and compliance while fostering an inclusive, high-performing retail environment. 2+ years retail leadership experience and a High School Diploma are valued.

Qualifications

• 2+ years in retail or store leadership
• High School Diploma or equivalent preferred
• Strong leadership and coaching abilities
• Excellent customer service and communication skills
• Ability to manage multiple tasks in a fast-paced retail environment

Responsibilities

• Lead, develop, and motivate a team to deliver best-in-class customer experiences
• Partner with Store Manager to drive profitability through merchandising, operations, and community connection
• In the Store Manager's absence, assume full store responsibility
• Recruiting, hiring, and onboarding with high-caliber talent
• Provide ongoing training, feedback, and development to team members
• Ensure compliance with policies and operational standards
• Manage expenses, shrink, and inventory control
• Maintain visual merchandising standards and product replenishment
• Foster accountability, creativity, and inclusive environment

Skills

Retail leadership

Sales goals

Coaching & mentoring

Customer service excellence

Communication skills

Flexibility

Microsoft Word/Spreadsheets

Education

High School Diploma or equivalent

Tools

Retail software tools

Word processing

Spreadsheets

Job description

The North Face in Novi, MI is seeking an Assistant Store Manager to lead a team, drive sales, and partner with the Store Manager to ensure outstanding customer experiences and store profitability.

Role involves coaching, developing staff, overseeing operations, inventory, and compliance while fostering an inclusive, high-performing retail environment. 2+ years retail leadership experience and a High School Diploma are valued.