Retail Assistant Manager: Lead Team & Elevate Service

East Side Enterprise; Waltham (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Plan with Company

Flexible Spending Accounts (FSA)

Tuition Reimbursement Program

Paid Time Off

Internal Promotion and Career Advance

Job summary

Seasons Corner Market in the United States is looking for an Assistant Manager who enjoys leading people, solving problems, and helping a team succeed in a fast-paced retail environment. You will work with the Store Manager to ensure a safe, organized, and fully stocked store with outstanding service.

You will develop employees, maintain merchandising standards, and strive toward sales and operational goals while fostering a positive work environment for customers and teammates.

Qualifications

• Must be at least 18 years old.
• Background check required.
• Pre-employment drug screening required.
• Retail, customer service, or cash handling experience preferred.
• Prior leadership or supervisory experience preferred.
• Able to work with Store Manager schedule based on business needs.
• Willingness to travel and assist with new store openings for up to 3–6 weeks.

Responsibilities

• Provide exceptional service by creating a friendly, welcoming experience for every guest.
• Supervise and support employees during daily operations while promoting teamwork and accountability.
• Assist the Store Manager with the execution of daily business operations and store performance goals.
• Process customer purchases accurately using the point-of-sale system and company cash-handling procedures.
• Maintain merchandising standards through stocking, inventory management, product rotation, and store presentation.
• Keep the sales floor, restrooms, parking areas, and exterior grounds clean and safe in all weather conditions.
• Participate in recruiting, onboarding, training, and coaching new team members.
• Encourage sales growth through product knowledge, promotions, and suggestive selling techniques.
• Follow and enforce company policies, safety standards, and operational procedures.
• Complete required reports, operational paperwork, and administrative tasks accurately and on schedule.
• Assist with employee scheduling, shift coverage, and daily workflow coordination.
• Support store remodels, grand openings, transition teams, and other company initiatives as assigned.

Skills

Leadership

Team supervision

Customer service

Communication

Problem solving

Multitasking

POS systems

Tools

POS system

Job description

Seasons Corner Market in the United States is looking for an Assistant Manager who enjoys leading people, solving problems, and helping a team succeed in a fast-paced retail environment. You will work with the Store Manager to ensure a safe, organized, and fully stocked store with outstanding service.

You will develop employees, maintain merchandising standards, and strive toward sales and operational goals while fostering a positive work environment for customers and teammates.