Retail Assistant Manager - Lead Store & Customer Experience

R301US Hibbett Retail, Inc.; Brenham (TX); On-site; USD 26,000 - 28,000; Full time

Job summary

Hibbett I City Gear in Brenham, Texas is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. The role requires exposure to multiple product areas and training in Store Manager responsibilities.

You will supervise in the Manager’s absence, assist in staff recruiting and training, and promote company policies while ensuring strong customer service and merchandise presentation in a fast-paced retail environment.

Qualifications

• Retail experience in footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals and profits.
• Self-starter with initiative.
• Strong attention to detail and ability to multitask.
• Team-player with passion for outstanding customer service and selling.

Responsibilities

• Assist Store Manager in controlling store assets.
• Develop action plans for selling, restocking, merchandising, ordering, scheduling.
• Supervise in absence of Store Manager.
• Participate in recruiting, training, and evaluation.
• Ensure quality customer service and merchandise promotion.
• Maintain inventory awareness and profitability in all departments.
• Direct staff to meet department standards.
• Provide guidance to employees and customers across departments.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Attention to detail

multitasking

Initiative

Job description

Hibbett I City Gear in Brenham, Texas is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. The role requires exposure to multiple product areas and training in Store Manager responsibilities.

You will supervise in the Manager’s absence, assist in staff recruiting and training, and promote company policies while ensuring strong customer service and merchandise presentation in a fast-paced retail environment.