Retail Assistant Manager: Lead Store & Service

JD Sports NA; Columbia (SC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Columbia, SC is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, and customer service. You will oversee sales floor activity, restocking, and adherence to store policies while acting as the point of contact in the Manager's absence.

The role requires retail experience, strong communication, and the ability to lead a small team during peak periods.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Job description

Hibbett I City Gear in Columbia, SC is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, and customer service. You will oversee sales floor activity, restocking, and adherence to store policies while acting as the point of contact in the Manager's absence.

The role requires retail experience, strong communication, and the ability to lead a small team during peak periods.