Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; West Plains (MO); On-site; USD 21,000 - 29,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in West Plains, MO to support Store Manager in operations and administration. You will supervise staff, drive sales, merchandise, and scheduling while upholding company policies and service standards.

The role emphasizes in-store leadership, knowledge of product areas, and exceptional customer service to promote merchandise and store goals. A non-exempt, hourly position reports to the Store Manager.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multitasking.
• Team-player passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain customer service quality as per manuals.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Attention to detail

Multitasking

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in West Plains, MO to support Store Manager in operations and administration. You will supervise staff, drive sales, merchandise, and scheduling while upholding company policies and service standards.

The role emphasizes in-store leadership, knowledge of product areas, and exceptional customer service to promote merchandise and store goals. A non-exempt, hourly position reports to the Store Manager.