Retail Assistant Manager: Lead Store Ops & Service

dollartree; Hampton (VA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Hampton, VA. Duties include assisting with day-to-day activities, organizing merchandise, and ensuring store standards.

The role emphasizes strong customer service, leadership, and compliance with company policies. The position requires the ability to lift up to 55 lbs and work in a high-energy team environment, with opportunities to train and mentor store associates.

Qualifications

• High school diploma or equivalent; reading and interpreting directives required.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and perform frequent walking, standing, stooping, and bending.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers courteously and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom and floor.
• Perform opening and closing procedures.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling.
• Keep store areas well-stocked and clean.
• Protect all company assets, including cash.
• Ensure policy compliance and safety guidelines.
• Support Store Manager in training and development.
• Maintain a positive, respectful environment with customers and staff.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Team leadership

Customer service

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Hampton, VA. Duties include assisting with day-to-day activities, organizing merchandise, and ensuring store standards.

The role emphasizes strong customer service, leadership, and compliance with company policies. The position requires the ability to lift up to 55 lbs and work in a high-energy team environment, with opportunities to train and mentor store associates.