Retail Assistant Manager: Lead Store Ops & Growth

Citi Trends; City of Rochester (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k)

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Rochester, NY to support daily store operations, lead a team, and drive sales performance. You will partner with the Store Manager to supervise staff, handle onboarding, and maintain high service standards.

This role requires 2–4 years in retail leadership, strong communication and organizational skills, and flexibility to work nights and weekends. Citi Trends offers competitive pay, insurance, paid time off, a 401(k), and opportunities for

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience in retail leadership.
• 3–5 years of overall retail experience preferred.
• Strong communication, organization, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Lead and coach store associates on sales, inventory, cash handling, and service.
• Assist with hiring, onboarding, and training of staff.
• Ensure compliance with policies and loss prevention standards.
• Maintain safe, organized store environment and merchandising standards.

Skills

Leadership

Communication

Staffing

Customer service

Time management

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Rochester, NY to support daily store operations, lead a team, and drive sales performance. You will partner with the Store Manager to supervise staff, handle onboarding, and maintain high service standards.

This role requires 2–4 years in retail leadership, strong communication and organizational skills, and flexibility to work nights and weekends. Citi Trends offers competitive pay, insurance, paid time off, a 401(k), and opportunities for