Retail Assistant Manager: Lead Store Ops

R301US Hibbett Retail, Inc.; Waco (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Waco, TX is seeking an Assistant Manager to support store operations, merchandising and customer service. The role requires coordinating with the Store Manager and acting in their absence while ensuring excellent service and smooth daily operations.

The position emphasizes teamwork, attention to detail, and helping customers with diverse product areas. Reporting to the Store Manager, you will help drive store goals and standards.

Qualifications

• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Team-player with a customer-first mindset.

Responsibilities

• Assist Store Manager in achieving store goals and managing operations.
• Consult with Store Manager to plan selling, restocking, merchandising, ordering and scheduling.
• Take responsibility for store activities in the Store Manager’s absence.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to ensure department standards are met.
• Maintain high-quality customer service and assist customers during peak periods.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Attention to detail

Team player

Job description

Hibbett I City Gear in Waco, TX is seeking an Assistant Manager to support store operations, merchandising and customer service. The role requires coordinating with the Store Manager and acting in their absence while ensuring excellent service and smooth daily operations.

The position emphasizes teamwork, attention to detail, and helping customers with diverse product areas. Reporting to the Store Manager, you will help drive store goals and standards.