Retail Assistant Manager — Lead Store Growth & Service

J.Crew Group; Encinitas (CA); On-site; USD 28,929 - 37,195; Full time

Benefits offered by this job

Discount up to 60%

401(k) with company matching

Medical coverage

PTO and holidays

Employee discounts on Madewell, J.Crew

Job summary

J.Crew Group in Encinitas, CA is hiring an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement.

You’ll coach the sales team and collaborate with the rest of the leadership team to ensure smooth operational support. You will own divisions such as Visual Merchandising, Operations, HR, and Service & Selling, while helping recruit and develop associates and ensuring goals are exceeded with first-class

Qualifications

• 1-2 years of retail management experience with a similar scope.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group in Encinitas, CA is hiring an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement.

You’ll coach the sales team and collaborate with the rest of the leadership team to ensure smooth operational support. You will own divisions such as Visual Merchandising, Operations, HR, and Service & Selling, while helping recruit and develop associates and ensuring goals are exceeded with first-class