Retail Assistant Manager: Lead Store Experience & Team

Ann Taylor; Tinton Falls (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

Ann Taylor is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates in Jersey Shore Premium-ANN-Tinton Falls, NJ. This role acts as a store leader to nurture relationships with customers and team members.

You will cultivate a customer-focused environment, model brand behaviors, and coach associates to create genuine connections while using technology for a seamless omnichannel experience.

Qualifications

• 1+ year retail management experience preferred.
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Customer service

Technology proficiency

Point-of-Sale system

Business acumen

Initiative

Tools

Point-of-Sale System

Job description

Ann Taylor is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates in Jersey Shore Premium-ANN-Tinton Falls, NJ. This role acts as a store leader to nurture relationships with customers and team members.

You will cultivate a customer-focused environment, model brand behaviors, and coach associates to create genuine connections while using technology for a seamless omnichannel experience.