Retail Assistant Manager: Lead Customer Experience & Team

Ann Taylor; Woodburn (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid time off & holidays

Bonus opportunities

Job summary

Ann Taylor in Woodburn, OR is seeking an Assistant Manager to support the customer experience and shape a strong store culture. This role offers leadership opportunities and the chance to drive brand standards on the sales floor.

As a store leader, you will coach associates, drive sales, and ensure operational excellence while delivering exceptional customer service through the brand's omnichannel approach.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficiency and ability to operate a POS system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Educate and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

Hospitality mindset

Technology proficiency

POS system operation

Business acumen

Initiative

Tools

Point-of-sale system

Job description

Ann Taylor in Woodburn, OR is seeking an Assistant Manager to support the customer experience and shape a strong store culture. This role offers leadership opportunities and the chance to drive brand standards on the sales floor.

As a store leader, you will coach associates, drive sales, and ensure operational excellence while delivering exceptional customer service through the brand's omnichannel approach.