Retail Assistant Manager: Lead, Service & Open/Close

Shoe Carnival, Inc.; Bartlett (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager in Bartlett, TN to oversee daily store operations and support the team.

In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment. You’ll open/close the store, support sales goals, train associates, manage tasks, assist with visual presentation, and handle cash reconciliations while promoting loss prevention.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Job description

Shoe Carnival, Inc. is seeking an Assistant Store Manager in Bartlett, TN to oversee daily store operations and support the team.

In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment. You’ll open/close the store, support sales goals, train associates, manage tasks, assist with visual presentation, and handle cash reconciliations while promoting loss prevention.