Assistant Store Manager — Lead, Sell, Inspire

Shoe Carnival, Inc.; Columbus (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager to oversee daily store operations and help drive a customer-first environment.

This full-time leadership role requires hands-on supervision, training of associates, and ensuring smooth cash handling and loss prevention procedures. The position emphasizes strong communication, team leadership, and flexible availability, including nights, weekends, and holidays.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Supervision

Job description

Shoe Carnival, Inc. is seeking an Assistant Store Manager to oversee daily store operations and help drive a customer-first environment.

This full-time leadership role requires hands-on supervision, training of associates, and ensuring smooth cash handling and loss prevention procedures. The position emphasizes strong communication, team leadership, and flexible availability, including nights, weekends, and holidays.