Retail Assistant Manager - Lead Sales, Service & Ops

R301US Hibbett Retail, Inc.; Indianapolis (IN); On-site; USD 21,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in Indianapolis, Indiana seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and outstanding customer service, with responsibility for guiding staff and store performance.

The role emphasizes leadership in the absence of the Store Manager, helping recruit and train associates, maintain inventory accuracy, promote merchandise, and uphold company standards across policies and procedures.

Qualifications

• Retail experience, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals.
• Self-starter with initiative to take on tasks.
• Attention to detail and multitasking.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets and store operations.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling.
• Assume store responsibility in Store Manager's absence.
• Recruit, train, and evaluate store personnel.
• Provide knowledge to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Provide extraordinary customer service and assist customers during peak periods.
• Promote and sell services and merchandise.
• Uphold all company policies and standards.
• Protect assets and financial information; inform management of fraud risk.

Skills

Customer service

Team leadership

Communication skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Indianapolis, Indiana seeks an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and outstanding customer service, with responsibility for guiding staff and store performance.

The role emphasizes leadership in the absence of the Store Manager, helping recruit and train associates, maintain inventory accuracy, promote merchandise, and uphold company standards across policies and procedures.