Retail Assistant Manager: Lead Teams & Delight Customers

R301US Hibbett Retail, Inc.; Jasper (IN); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Jasper, Indiana, is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, staffing, and administrative duties with a focus on achieving store goals.

The ideal candidate has 1-3 years of customer service experience, strong interpersonal skills, and the ability to work in a fast-paced retail environment. This is a non-exempt position with typical hourly duties.

Qualifications

• Experience in a retail environment, preferably footwear.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Attention to detail and multitasking.
• Team-player with customer service focus.

Responsibilities

• Assist the Store Manager in controlling assets.
• Establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Lead store operations in the Store Manager’s absence.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales, and expenses to ensure profitability.
• Promote and sell services and merchandise.
• Maintain exceptional customer service.

Skills

Retail customer service

Communication skills

Team leadership

Job description

Hibbett Retail, Inc. in Jasper, Indiana, is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, staffing, and administrative duties with a focus on achieving store goals.

The ideal candidate has 1-3 years of customer service experience, strong interpersonal skills, and the ability to work in a fast-paced retail environment. This is a non-exempt position with typical hourly duties.