Retail Assistant Manager: Lead Sales & Service East London

Placements24; Windsor Park (TN); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Health insurance

Employee discount on store merchandise

Career advancement opportunities

Dynamic role in East London

Job summary

Placements24 is seeking a dedicated Retail Assistant Manager to support the management team in East London. This role focuses on smooth day-to-day operations, supervising staff, and delivering outstanding customer service to drive sales and maintain brand standards.

You will manage inventory, lead a retail team, and ensure excellent customer experiences while complying with company policies. Flexible hours include evenings, weekends, and public holidays to meet store needs.

Qualifications

• Previous experience in a retail leadership role such as Team Lead or Assistant Manager.
• Proven ability to manage staff and drive sales performance.
• Strong understanding of retail operations, including inventory control and visual merchandising.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays.

Responsibilities

• Assist the Store Manager in overseeing store operations, including opening, closing, and staff supervision.
• Lead and motivate the retail team to achieve sales targets and deliver exceptional customer experiences.
• Manage inventory levels, including receiving, stocking, and conducting regular counts.
• Ensure compliance with all company policies, procedures, and standards for visual merchandising and store presentation.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Support staff training and development, fostering a positive and productive work environment.

Skills

Retail leadership

Sales drive

Customer service

Staff supervision

Inventory management

Tools

POS systems

Inventory software

Job description

Placements24 is seeking a dedicated Retail Assistant Manager to support the management team in East London. This role focuses on smooth day-to-day operations, supervising staff, and delivering outstanding customer service to drive sales and maintain brand standards.

You will manage inventory, lead a retail team, and ensure excellent customer experiences while complying with company policies. Flexible hours include evenings, weekends, and public holidays to meet store needs.