Retail Assistant Manager

Placements24; Windsor Park (TN); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Health insurance

Employee discount on store merchandise

Career advancement opportunities

Dynamic role in East London

Job summary

Placements24 is seeking a dedicated Retail Assistant Manager to support the management team in East London. This role focuses on smooth day-to-day operations, supervising staff, and delivering outstanding customer service to drive sales and maintain brand standards.

You will manage inventory, lead a retail team, and ensure excellent customer experiences while complying with company policies. Flexible hours include evenings, weekends, and public holidays to meet store needs.

Qualifications

• Previous experience in a retail leadership role such as Team Lead or Assistant Manager.
• Proven ability to manage staff and drive sales performance.
• Strong understanding of retail operations, including inventory control and visual merchandising.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays.

Responsibilities

• Assist the Store Manager in overseeing store operations, including opening, closing, and staff supervision.
• Lead and motivate the retail team to achieve sales targets and deliver exceptional customer experiences.
• Manage inventory levels, including receiving, stocking, and conducting regular counts.
• Ensure compliance with all company policies, procedures, and standards for visual merchandising and store presentation.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Support staff training and development, fostering a positive and productive work environment.

Skills

Retail leadership

Sales drive

Customer service

Staff supervision

Inventory management

Tools

POS systems

Inventory software

Job description

Our client is seeking a dedicated and proactive Retail Assistant Manager to support the management team in East London . This role is crucial for ensuring the smooth day-to-day operations of the store, supervising staff, and delivering outstanding customer service. You will play a key role in driving sales performance, managing inventory, and upholding the brand's standards. The ideal candidate is an aspiring leader with a strong retail background, excellent organizational skills, and a commitment to fostering a positive team environment and ensuring customer satisfaction.

Key Responsibilities

• Assist the Store Manager in overseeing store operations, including opening, closing, and staff supervision.
• Lead and motivate the retail team to achieve sales targets and deliver exceptional customer experiences.
• Manage inventory levels, including receiving, stocking, and conducting regular counts.
• Ensure compliance with all company policies, procedures, and standards for visual merchandising and store presentation.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Support staff training and development, fostering a positive and productive work environment.

Requirements

• Previous experience in a retail leadership role, such as Team Lead or Assistant Manager.
• Proven ability to manage staff and drive sales performance.
• Strong understanding of retail operations, including inventory control and visual merchandising.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Proficiency in POS systems and basic computer applications.

Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive benefits package including health insurance.
• Significant employee discount on store merchandise.
• Opportunities for career advancement within the company.
• A dynamic role supporting store operations in East London.