Retail Assistant Manager: Lead Sales & Service

Hibbett, Inc.; Emporia (VA); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Emporia, VA is seeking an Assistant Manager to support daily store operations, oversee customer service, and promote merchandise.

You will assist in planning and executing selling, restocking, merchandising, ordering, and scheduling while ensuring high standards of service and store presentation. The role requires ability to lead in the Store Manager's absence, collaborate with the team, and drive profitability through effective supervision and customer engagement.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multitasking ability.
• Team player who delivers outstanding service.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Collaborate with Store Manager to plan selling, restocking, merchandising, ordering and scheduling actions.
• Lead store operations in the Store Manager's absence.
• Support in recruitment, training, and evaluation of staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory movements, sales statistics and expenses to ensure profitability.

Skills

Customer service

Communication

Team leadership

Detail oriented

Job description

Hibbett Retail, Inc. in Emporia, VA is seeking an Assistant Manager to support daily store operations, oversee customer service, and promote merchandise.

You will assist in planning and executing selling, restocking, merchandising, ordering, and scheduling while ensuring high standards of service and store presentation. The role requires ability to lead in the Store Manager's absence, collaborate with the team, and drive profitability through effective supervision and customer engagement.