Store Leader | Assistant Manager, Customer Service & Ops

R301US Hibbett Retail, Inc.; Colonial Heights (VA); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Colonial Heights, Virginia is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising and customer service. You will act as the leader in the Store Manager's absence and help train staff.

The role requires 1–3 years in retail or customer service, strong communication, teamwork and attention to detail. You will oversee selling, restocking, scheduling and service excellence while protecting assets.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.

Skills

Customer service

Teamwork

Communication

Attention to detail

Self-starter

Job description

Hibbett Retail, Inc. in Colonial Heights, Virginia is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising and customer service. You will act as the leader in the Store Manager's absence and help train staff.

The role requires 1–3 years in retail or customer service, strong communication, teamwork and attention to detail. You will oversee selling, restocking, scheduling and service excellence while protecting assets.