Retail Assistant Manager: Lead Sales, Ops & Talent

Abercrombie & Fitch Spain, SL; Marlborough (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) with company match

Training and development

Career advancement opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management. You will drive sales by analyzing the business, delivering top customer service, and overseeing daily store operations, including opening/closing routines.

The role emphasizes floorset updates, styling, product knowledge, talent development, and promoting from within to grow into future store leadership. Join a brand that values initiative and teamwork.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Communication

Team leadership

Fashion trend awareness

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management. You will drive sales by analyzing the business, delivering top customer service, and overseeing daily store operations, including opening/closing routines.

The role emphasizes floorset updates, styling, product knowledge, talent development, and promoting from within to grow into future store leadership. Join a brand that values initiative and teamwork.