Retail Assistant Manager — Lead Sales, Ops & People

Abercrombie & Fitch Co.; Concord (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

401(k) with Company Match

Career Development

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager who merges business strategy, operations, and people leadership in our store.

You will drive sales by analyzing the business, delivering best-in-class customer service, and overseeing opening and closing routines. You’ll supervise the sales floor and stockroom, manage staffing and payroll, train non-management staff, develop product knowledge, and maintain visual displays.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication

Team building

Initiative

Detail-oriented

Multitasking

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager who merges business strategy, operations, and people leadership in our store.

You will drive sales by analyzing the business, delivering best-in-class customer service, and overseeing opening and closing routines. You’ll supervise the sales floor and stockroom, manage staffing and payroll, train non-management staff, develop product knowledge, and maintain visual displays.