Retail Assistant Manager: Lead Sales, Ops & Talent

Abercrombie & Fitch Spain, SL; Cerritos (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced store environment. You will drive sales by analyzing performance, ensuring top-tier customer service, and overseeing opening/closing routines.

You will lead recruiting, training, scheduling, and development of staff, while executing floorset updates, product knowledge, and visual merchandising. This role grows from within as you contribute to a strong brand culture.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Must maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Education

Bachelor's degree OR supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is hiring an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced store environment. You will drive sales by analyzing performance, ensuring top-tier customer service, and overseeing opening/closing routines.

You will lead recruiting, training, scheduling, and development of staff, while executing floorset updates, product knowledge, and visual merchandising. This role grows from within as you contribute to a strong brand culture.