Retail Assistant Manager: Lead Sales, Ops & Growth

Abercrombie & Fitch; Sevierville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Global Team of People

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations and people leadership in a fast-paced retail setting. You’ll drive sales through strategic analysis, exceptional customer service, and effective floor management.

Your role includes training, recruiting, and developing a high-performing team while maintaining brand standards. You’ll oversee opening/closing routines, stockroom supervision, and payroll duties, ensuring accurate scheduling and payroll processing.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and brand-awareness.
• Knowledge of current fashion trends and merchandising.
• Proven ability to drive results and maintain work ethic.
• Excellent communication and interpersonal skills.
• Team-building and coaching capabilities.
• Ability to balance multiple tasks in a fast-paced environment.
• Willingness to engage in learning and proactive thinking.

Responsibilities

• Perform opening and closing routines and supervise daily store operations.
• Supervise salesfloor and stockroom, ensuring excellent service and seamless operations.
• Manage staffing, scheduling, and payroll processes.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand presence to drive sales.
• Build and maintain compelling visual displays and floor sets.
• Analyze store reports to inform decision making and protect assets.
• Operate POS systems and fulfill omni-channel orders.

Skills

Customer Service

Team Leadership

Retail Operations

Brand Knowledge

Communication

Education

Bachelor's degree

Tools

POS Systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations and people leadership in a fast-paced retail setting. You’ll drive sales through strategic analysis, exceptional customer service, and effective floor management.

Your role includes training, recruiting, and developing a high-performing team while maintaining brand standards. You’ll oversee opening/closing routines, stockroom supervision, and payroll duties, ensuring accurate scheduling and payroll processing.