Retail Assistant Manager - Lead Sales & Guest Experience

Ralph Lauren; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Ralph Lauren in Phoenix is seeking a Store Leader to drive the sales floor with exceptional service, build client relationships, and uphold the brand’s elevated image. You will partner with the General Manager to learn leadership responsibilities and positively influence the store team.

Responsibilities include achieving sales and profit goals, developing budgets with the GM, mentoring staff, and ensuring a welcoming environment that drives traffic and loyalty.

Qualifications

• Retail experience and proven ability to meet sales goals.
• Strong written and verbal communication.
• Ability to coach and mentor staff.
• Willingness to operate in a fast-paced store environment.

Responsibilities

• Lead the sales floor to deliver memorable customer service.
• Achieve store sales and margin goals with store leadership.
• Develop budgets with General Manager and monitor performance.
• Recruit, supervise and develop staff.
• Ensure visual presentation and loss prevention procedures.
• Foster client relationships and build loyalty.

Skills

Customer service

Sales leadership

Communication skills

Interpersonal skills

Team coaching

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Ralph Lauren in Phoenix is seeking a Store Leader to drive the sales floor with exceptional service, build client relationships, and uphold the brand’s elevated image. You will partner with the General Manager to learn leadership responsibilities and positively influence the store team.

Responsibilities include achieving sales and profit goals, developing budgets with the GM, mentoring staff, and ensuring a welcoming environment that drives traffic and loyalty.