Retail Assistant Manager: Lead Ops & Guest Experience

Bob's Discount Furniture, LLC; Hyattsville (MD); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Employee discount

Job summary

Bob’s Discount Furniture is seeking a Retail Assistant Manager to drive operational excellence and deliver exceptional customer experiences in a fast-paced showroom. This on-site role balances leadership on the sales floor with strategic oversight of logistics and team development.

You’ll support store performance, execute The Bob’s Way, and ensure readiness for weekend, evening, and holiday shifts as part of a full-time schedule.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience
• Proven success in team leadership and operational oversight
• Must be at least 18 years old to be considered for employment with Bob’s

Responsibilities

• Lead on the sales floor and coordinate front‑of‑house and back‑end operations
• Drive operational planning, logistics, and inventory control to meet KPIs
• Coach, develop, and manage staff performance and scheduling
• Foster a safe, inclusive, and customer‑centric showroom environment

Skills

Leadership and team development

Operational planning and execution

Logistics and inventory control

Customer experience enhancement

Performance management and coaching

Conflict resolution and decision‑make

Cross-functional communication

Time management and prioritization

Experience in retail or warehouse mgmt

Education

Bachelor’s degree or equivalent work experience

Job description

Bob’s Discount Furniture is seeking a Retail Assistant Manager to drive operational excellence and deliver exceptional customer experiences in a fast-paced showroom. This on-site role balances leadership on the sales floor with strategic oversight of logistics and team development.

You’ll support store performance, execute The Bob’s Way, and ensure readiness for weekend, evening, and holiday shifts as part of a full-time schedule.