Retail Assistant Manager — Lead Ops & Customer Care

H&S Energy Group; Diamond Bar (CA); On-site; USD 48,000 - 61,000; Full time

Job summary

H&S Energy Group seeks an Assistant Manager to support the Store Manager in daily operations, including paperwork, inventory, scheduling, and customer service. You will lead a team, resolve issues, and ensure compliance with store policies and labor laws.

The role requires strong communication, analytical thinking, and the ability to manage multiple tasks in a fast-paced retail environment. Availability for varied shifts and weekends is expected.

Qualifications

• Retail or management experience preferred.
• Ability to reconcile shift reports and understand their purpose.
• Excellent written and verbal communication.
• Organize and prioritize tasks with strong follow-through.
• Identify issues and implement corrections effectively.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform select duties of Store Manager in their absence, including paperwork and order processing.
• Maintain competence with POS and back-office systems.
• Address customer concerns in a friendly, professional manner.
• Assign and inspect shift duties and responsibilities.
• Ensure compliance with labor laws applicable to retail operations.
• Support safety by enforcing rules and regulations.
• Interact professionally with team members.
• Other duties as assigned

Skills

Leadership

Communication

Analytical skills

Problem solving

Multitasking

Tools

EPOS

BackOffice

Job description

H&S Energy Group seeks an Assistant Manager to support the Store Manager in daily operations, including paperwork, inventory, scheduling, and customer service. You will lead a team, resolve issues, and ensure compliance with store policies and labor laws.

The role requires strong communication, analytical thinking, and the ability to manage multiple tasks in a fast-paced retail environment. Availability for varied shifts and weekends is expected.