Retail Assistant Manager: Lead Floor & Customer Experience

R301US Hibbett Retail, Inc.; Tupelo (MS); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Tupelo, Mississippi is seeking an Assistant Manager to support the Store Manager in daily store operations and customer service excellence. You will learn all product areas, assist with scheduling, merchandising, restocking, and staff development while ensuring high standards of service and store profitability.

The role requires leadership in the manager’s absence, experience in retail, and a proactive, detail-oriented approach to achieve store goals and customer

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans to accomplish departmental and store responsibilities.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Protect the company’s assets and financial information by ensuring internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Self-starter

Attention to detail

Fast-paced environment

Team player

Job description

Hibbett I City Gear in Tupelo, Mississippi is seeking an Assistant Manager to support the Store Manager in daily store operations and customer service excellence. You will learn all product areas, assist with scheduling, merchandising, restocking, and staff development while ensuring high standards of service and store profitability.

The role requires leadership in the manager’s absence, experience in retail, and a proactive, detail-oriented approach to achieve store goals and customer