Retail Assistant Manager: Lead, Develop & Delight Customers

White-House-Black-Marke; Houston (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Employee discounts

Professional development

Career advancement

Community partnerships

Job summary

White-House-Black-Marke is seeking an Assistant Manager in Houston to support the Store Manager in leading the team and delivering a premier customer experience. The role focuses on achieving store goals, coaching associates, and maintaining brand standards on the sales floor.

You will drive omni-channel initiatives, participate in hiring, and foster community connections through events and philanthropy, all while ensuring smooth store operations and a welcoming environment.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Assist the Store Manager in leading the team and delivering a customer-centered experience.
• Take ownership to achieve store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store reflecting brand standards.
• Ensure safe and efficient store operations including inventory and replenishment.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Team leadership

Customer service

Store operations

Communication

Job description

White-House-Black-Marke is seeking an Assistant Manager in Houston to support the Store Manager in leading the team and delivering a premier customer experience. The role focuses on achieving store goals, coaching associates, and maintaining brand standards on the sales floor.

You will drive omni-channel initiatives, participate in hiring, and foster community connections through events and philanthropy, all while ensuring smooth store operations and a welcoming environment.