Retail Assistant Manager - Lead Customer Service & Ops

Hibbett, Inc.; Russellville (AL); On-site; USD 26,000 - 30,000; Full time

Job summary

Hibbett, Inc. is hiring an Assistant Manager in Russellville, AL. The role supports daily store operations, customer service excellence, and merchandising across departments. You’ll assist with planning, scheduling, and inventory control while serving as acting manager in the Store Manager’s absence.

Ideal candidates have 1–3 years in retail and strong communication skills, with a proactive, team-oriented approach to meet sales goals and uphold company policies.

Qualifications

• Experience in retail, footwear or apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to handle tasks.

Responsibilities

• Assist Store Manager in daily store operations and planning.
• Consult with Store Manager on selling, restocking, merchandising and scheduling.
• Act as store leader in the Store Manager’s absence.
• Support recruiting, training, and performance evaluation.
• Provide guidance to employees and customers across departments.
• Help maintain inventory accuracy and monitor sales trends.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Inventory control

Job description

Hibbett, Inc. is hiring an Assistant Manager in Russellville, AL. The role supports daily store operations, customer service excellence, and merchandising across departments. You’ll assist with planning, scheduling, and inventory control while serving as acting manager in the Store Manager’s absence.

Ideal candidates have 1–3 years in retail and strong communication skills, with a proactive, team-oriented approach to meet sales goals and uphold company policies.