Retail Assistant Manager — Lead, Coach & Grow

Duchess; Saint Marys (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Duchess in Saint Marys, OH is seeking an Assistant Manager to support the Store Manager in daily operations, coach team members, and ensure exceptional customer service.

In this role you’ll help with staffing, inventory, scheduling, and maintaining a clean, safe store environment. You will lead when the manager is away and work to meet performance goals. Join a team that values growth and community involvement.

Qualifications

• High school diploma or equivalent required.
• 1+ year leadership experience in retail or food service.
• ServeSafe certification required or willingness to obtain.
• Strong communication and customer-service focus.
• Ability to work in variable indoor/outdoor conditions.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead in the absence of the Store Manager and drive performance.
• Build relationships with customers, vendors, and team.

Skills

Leadership

Customer service

Team coaching

Communication

Education

High school diploma

Tools

POS systems

Excel

Email

Job description

Duchess in Saint Marys, OH is seeking an Assistant Manager to support the Store Manager in daily operations, coach team members, and ensure exceptional customer service.

In this role you’ll help with staffing, inventory, scheduling, and maintaining a clean, safe store environment. You will lead when the manager is away and work to meet performance goals. Join a team that values growth and community involvement.