Retail Assistant Manager - Lead Operations & Service

Duchess; Sharon Township (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Weekly pay

401(k) match

Paid time off

Monthly bonuses

Community impact

Job summary

Duchess in Ohio is seeking an Assistant Manager to help lead daily store operations and coach a dedicated team. You’ll collaborate with the Store Manager to schedule shifts, manage inventory, and ensure outstanding customer service.

The role requires a high school diploma plus at least one year of leadership experience in retail or food service. You’ll be comfortable with POS systems and basic software, and you may need ServeSafe certification.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of leadership experience in retail or food service.
• ServeSafe certification required or willingness to obtain.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead when Store Manager is away to drive performance goals and maintain compliance standards.
• Build relationships with customers, vendors, and your team.

Skills

Leadership

Retail experience

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Duchess in Ohio is seeking an Assistant Manager to help lead daily store operations and coach a dedicated team. You’ll collaborate with the Store Manager to schedule shifts, manage inventory, and ensure outstanding customer service.

The role requires a high school diploma plus at least one year of leadership experience in retail or food service. You’ll be comfortable with POS systems and basic software, and you may need ServeSafe certification.