Assistant Store Lead — Growth, Bonuses & Benefits

Duchess; Mansfield (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Monthly bonuses

Job summary

Duchess is looking for an Assistant Manager to help the Store Manager lead daily operations, coach team members, and deliver excellent customer service in a fast-paced retail environment.

You will manage staffing, inventory, shift leadership, and safety standards while building relationships with customers and vendors. We offer growth, comprehensive benefits, and competitive pay to support your career path.

Qualifications

• High school diploma or equivalent.
• 1+ year of leadership experience in retail or food service.
• Team-first mindset with strong communication skills.
• Scheduling, inventory, and basic store systems experience.
• Familiar with POS systems and basic software (Word, Excel, Email).
• ServeSafe certification required or willingness to obtain.
• Customer focus and welcoming guest experience.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead in the Store Manager's absence to drive performance and compliance.
• Build relationships with customers, vendors, and your team.

Skills

Leadership experience

Communication skills

Customer service

Tech comfort

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Word

Microsoft Excel

Email

Job description

Duchess is looking for an Assistant Manager to help the Store Manager lead daily operations, coach team members, and deliver excellent customer service in a fast-paced retail environment.

You will manage staffing, inventory, shift leadership, and safety standards while building relationships with customers and vendors. We offer growth, comprehensive benefits, and competitive pay to support your career path.