Retail Assistant Manager — Lead, Coach & Delight Customers

Ann-Taylor-04806202; Anthem (AZ); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Philanthropy partnerships

Job summary

Ann Taylor in Anthem, AZ is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader, you will nurture relationships with customers and teammates.

You will model brand behaviors on the sales floor, coach staff, and ensure an inclusive environment. You will contribute to recruiting and developing talent, and use store tools and reporting to drive operational excellence and the omnichannel experience.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with POS systems.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Leadership

POS proficiency

Hospitality mindset

Decision making

Tools

Point-of-sale (POS) system

Job description

Ann Taylor in Anthem, AZ is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader, you will nurture relationships with customers and teammates.

You will model brand behaviors on the sales floor, coach staff, and ensure an inclusive environment. You will contribute to recruiting and developing talent, and use store tools and reporting to drive operational excellence and the omnichannel experience.