Retail Assistant Manager: Lead, Coach & Connect

J.Crew Group; Northbrook (IL); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

60% discount on branded products

401(k) plan

Medical, dental, vision, and life保险

Job summary

J.Crew Group in Northbrook, IL is seeking an Assistant Manager to join our leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You will support Store Director and collaborate with the leadership team to adapt strategies and ensure smooth operations, including recruiting and training as needed. Flexibility for nights, weekends, and holidays is required.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.
• Strong problem-solving skills and scheduling flexibility including nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results with brand connections.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development as needed.
• Lead fit sessions to boost product knowledge and customer connection.
• Engage with the community and build loyalty through events.

Skills

Retail management

Customer service

Team leadership

Scheduling

Job description

J.Crew Group in Northbrook, IL is seeking an Assistant Manager to join our leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You will support Store Director and collaborate with the leadership team to adapt strategies and ensure smooth operations, including recruiting and training as needed. Flexibility for nights, weekends, and holidays is required.