Retail Assistant Manager — Lead a High-Energy Wireless Team

Icon Fitness; Massillon (OH); On-site; USD 19,000 - 36,000; Full time

Job summary

Exclusive Wireless, Inc. in Massillon, OH is seeking a Retail Assistant Store Manager to support the Store Manager in delivering exceptional customer service and driving store performance. You will lead daily operations on the sales floor, coach team members, and help execute company standards.

Join a fast-growing T-Mobile Premium Retailer committed to customer care and teamwork. Evening, weekend, and holiday availability is required; physical stamina and the ability to lift 20 lbs are part of

Qualifications

• Management experience or equivalent.
• At least 1 year experience in a retail or customer service setting.
• Analyze and address areas of improvement for the sales team to achieve goals.
• Able to communicate with leadership staff.
• Basic computer skills: word processing, email, Google Sheets or Excel.
• Must be available to work evenings, weekends and holidays.
• Must be able to stand for long periods.
• Must be able to lift and move 20lbs.

Responsibilities

• Work with the Store Manager to create a high-performing sales environment.
• Inspire and motivate the team by coaching on the sales floor.
• Encourage learning and analyze performance to reach sales goals.
• Communicate effectively with leadership staff.

Skills

Management experience

Retail/customer service

Analyze performance

Communication

Basic computer skills

Evenings/weekends/holidays

Stand for long periods

Lift up to 20 lbs

Tools

Google Sheets

Excel

Word processing

Email

Job description

Exclusive Wireless, Inc. in Massillon, OH is seeking a Retail Assistant Store Manager to support the Store Manager in delivering exceptional customer service and driving store performance. You will lead daily operations on the sales floor, coach team members, and help execute company standards.

Join a fast-growing T-Mobile Premium Retailer committed to customer care and teamwork. Evening, weekend, and holiday availability is required; physical stamina and the ability to lift 20 lbs are part of