Retail Assistant Manager II – Customer Experience & Ops

Dollar Tree Stores INC; Kansas; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Reno, NV is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will support the Store Manager with daily functions, supervise associates, and help maintain a welcoming, safe shopping environment.

Responsibilities include opening/closing procedures, inventory and loss prevention, training staff, and ensuring compliance with company policies. This role offers growth opportunities within a dynamic discount retailer.

Qualifications

• High school diploma or equivalent required.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail or similar environment preferred.
• Strong communication, interpersonal and written skills required.

Responsibilities

• Assist with store operations and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional integrity of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping (payroll, scheduling, cash handling), and loss prevention.
• Maintain clean, well-stocked sales floor and stockroom to company standards.
• Protect store assets including cash and inventory.
• Adhere to safety policies and ensure associates comply.
• Assist Store Manager in training and developing store associates.
• Maintain a positive, safe, and respectful environment.

Skills

Store management

Customer service

Team development

Operational directives

Education

High school diploma

Job description

Dollar Tree Stores INC in Reno, NV is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will support the Store Manager with daily functions, supervise associates, and help maintain a welcoming, safe shopping environment.

Responsibilities include opening/closing procedures, inventory and loss prevention, training staff, and ensuring compliance with company policies. This role offers growth opportunities within a dynamic discount retailer.