Retail Assistant Manager I - Customer Experience & Ops

Dollar Tree, Inc.; New Hope (MN); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager in New Hope, MN to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise moves smoothly from delivery to sales floor.

You’ll also participate in opening/closing procedures, follow corporate directives, maintain displays, and help manage payroll, scheduling, and cash handling while upholding safety and policies.

Qualifications

• High school diploma or equivalent
• Store management experience in retail, grocery, or drug store
• Lift up to 55 lbs and frequent walking/standing
• Strong communication and interpersonal skills
• Ability to work in a high-energy, team environment
• Exceptional customer service and organizational skills
• Strong problem solving and decision-making skills

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Store management experience

Communication skills

Team collaboration

Problem solving

Customer service

Physical ability to lift 55 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager in New Hope, MN to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise moves smoothly from delivery to sales floor.

You’ll also participate in opening/closing procedures, follow corporate directives, maintain displays, and help manage payroll, scheduling, and cash handling while upholding safety and policies.