Retail Assistant Manager: Guest Service & Store Ops

Hibbett, Inc.; Athens (TX); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Athens, Texas seeks an Assistant Manager to support store operations, merchandising, and customer service excellence.

You will work under the Store Manager, handling daily supervisory tasks and ensuring the store runs smoothly in their absence. The role requires retail experience, strong people skills, and the ability to lead a team in a fast-paced environment while maintaining high service standards and store policies.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide guidance to employees and customers across departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Maintain high-quality customer service and uphold company policies.
• Perform general administrative duties and support the Store Manager’s responsibilities.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Attention to detail

Initiative

Job description

Hibbett Retail, Inc. in Athens, Texas seeks an Assistant Manager to support store operations, merchandising, and customer service excellence.

You will work under the Store Manager, handling daily supervisory tasks and ensuring the store runs smoothly in their absence. The role requires retail experience, strong people skills, and the ability to lead a team in a fast-paced environment while maintaining high service standards and store policies.