Retail Assistant Manager | Flexible Schedule & Stock Ownership

CL 55ffe846 2bb4 4629 b5d1 e0eea53a383d; Allentown (Lehigh County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible Schedule

Vacation/Sick Pay

Medical & Dental Insurance

Life Insurance

401K Plan

Stock Ownership Opportunity

35% shopping discount and incentive"

Job summary

Norman’s Hallmark is seeking an Assistant Store Manager for our Cedar Crest Plaza location in Allentown, PA. The role supports the Store Manager in driving sales, delivering a caring customer experience, and managing daily store operations.

The ideal candidate has retail supervisory experience, strong customer service skills, and flexibility to work events, holidays, evenings, and weekends. Candidates should be able to stand for long periods and lift up to 40 pounds.

Qualifications

• High School diploma, GED, equivalent or higher.
• Retail Supervisory Experience: 1 year or more.
• Customer Service Experience: 1 year or more.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Responsibilities

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Assist Store Manager at efficiently managing the general operations of the store including, but not limited to event planning, shipment processing and merchandising, seamless orders, promotion management, etc.
• Assist manager in developing and training staff of new products and processes.
• Command a professional and unbiased leadership style, especially in absence of the store manager.
• Ability to learn and be efficient with our point-of-sale software system to ensure accuracy with inventory, sales, and markdowns.
• Perform additional duties as assigned.

Skills

Customer service

Leadership

Teamwork

Education

High School diploma or equivalent

Job description

Norman’s Hallmark is seeking an Assistant Store Manager for our Cedar Crest Plaza location in Allentown, PA. The role supports the Store Manager in driving sales, delivering a caring customer experience, and managing daily store operations.

The ideal candidate has retail supervisory experience, strong customer service skills, and flexibility to work events, holidays, evenings, and weekends. Candidates should be able to stand for long periods and lift up to 40 pounds.