Retail Assistant Manager - Fashion, Ops & Leadership

abercrombie.com; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Development

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on operations and people leadership. You will drive sales by analyzing performance, ensuring top-tier customer service, and guiding daily store processes. The role emphasizes training, product knowledge, and visual merchandising.

You will recruit, train, and engage staff, taking initiative to grow into future store leaders while upholding brand culture and values in a dynamic retail environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and desire to deliver best-in-class service.
• Knowledge of current fashion trends and brand awareness.
• Excellent communication and interpersonal skills; ability to coach others.
• Ability to balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exhibit Company Culture and Values.

Skills

Customer focus

Fashion knowledge

Communication skills

Interpersonal skills

Team leadership

Initiative

Detail oriented

Proactive thinking

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on operations and people leadership. You will drive sales by analyzing performance, ensuring top-tier customer service, and guiding daily store processes. The role emphasizes training, product knowledge, and visual merchandising.

You will recruit, train, and engage staff, taking initiative to grow into future store leaders while upholding brand culture and values in a dynamic retail environment.