Retail Assistant Manager — Fashion & Customer Experience

knitwellgroup; Natick (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma in Natick, MA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering an exceptional customer experience. You will foster a welcoming environment and empower associates to provide personalized service across in-store and omni‑channel channels.

Responsibilities include driving sales, inventory control, and executing store operations while upholding brand standards.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds and operate the register.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.

Skills

Retail management

Customer service

Communication

Team leadership

Inventory management

Tools

POS/register

Job description

Soma in Natick, MA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering an exceptional customer experience. You will foster a welcoming environment and empower associates to provide personalized service across in-store and omni‑channel channels.

Responsibilities include driving sales, inventory control, and executing store operations while upholding brand standards.