Retail Assistant Manager: Drive Store Ops & Service

R301US Hibbett Retail, Inc.; Fayetteville (GA); On-site; USD 43,411,000 - 45,461,000; Full time

Job summary

Hibbett Retail, Inc. in Fayetteville, GA is hiring an Assistant Manager to support store operations and drive sales. This role partners with the Store Manager to lead daily activities, supervise staff, and ensure exceptional customer service. You will be knowledgeable across product areas and uphold company policies.

You'll step in for the Store Manager when needed and contribute to merchandising, scheduling, training, and inventory control to meet store goals and profitability.

Qualifications

• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced retail environment.
• Capable of leading a team and meeting store goals.
• Self-starter with initiative and attention to detail.
• Team-player who delivers outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Set action plans for selling, restocking, merchandising, and scheduling.
• Cover the store in the Store Manager's absence.
• Recruit, train, and evaluate store personnel.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales stats, and expenses to ensure profitability.
• Direct staff to fulfill department responsibilities.
• Maintain high levels of customer service per manuals.
• Promote and sell services and merchandise.

Skills

Customer service

Team leadership

Communication skills

Job description

Hibbett Retail, Inc. in Fayetteville, GA is hiring an Assistant Manager to support store operations and drive sales. This role partners with the Store Manager to lead daily activities, supervise staff, and ensure exceptional customer service. You will be knowledgeable across product areas and uphold company policies.

You'll step in for the Store Manager when needed and contribute to merchandising, scheduling, training, and inventory control to meet store goals and profitability.