Retail Assistant Manager: Drive Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Stone Mountain (GA); On-site; USD 19,000 - 23,000; Full time

Job summary

Hibbett Retail, Inc. in Stone Mountain, GA is hiring an Assistant Manager in Operations. The role involves assisting the Store Manager with daily store activities, supervising staff, and delivering outstanding customer service.

The candidate should be knowledgeable about all product areas, follow company policies, and be prepared to act as store leader in the absence of the Store Manager. This is an hourly, non-exempt position.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Strong customer service approach with the ability to upsell and promote merchandise.
• Excellent interpersonal and communication skills; able to lead a team.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Act as the store leader in the Store Manager’s absence and maintain operations.
• Provide guidance to employees and customers across departments as needed.
• Protect assets and financial information; ensure internal controls are followed.
• Promote services and merchandise and ensure quality customer service.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Retail expertise

Job description

Hibbett Retail, Inc. in Stone Mountain, GA is hiring an Assistant Manager in Operations. The role involves assisting the Store Manager with daily store activities, supervising staff, and delivering outstanding customer service.

The candidate should be knowledgeable about all product areas, follow company policies, and be prepared to act as store leader in the absence of the Store Manager. This is an hourly, non-exempt position.