Retail Assistant Manager - Customer Service & Store Ops Pro

Hibbett, Inc.; Texas; On-site; USD 14,000 - 20,000; Part time

Job summary

Hibbett, Inc. in Orange, Texas is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. The role requires in-depth knowledge of product areas and a commitment to outstanding customer service, merchandising, and policy adherence.

The Assistant Manager steps in during the Store Manager’s absence, ensuring smooth store performance and staff guidance. Experience in retail with a focus on footwear/apparel is valued.

Qualifications

• Experience in retail, footwear and athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Able to lead a team and support store goals and profitability.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multitasking.
• Team-player delivering outstanding customer service.

Responsibilities

• Assist the Store Manager in controlling the store assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Lead store operations in the Store Manager's absence.
• Support recruitment, training, and evaluation of staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain quality customer service per manuals and policies.
• Promote and sell services and merchandise offered by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Detail oriented

Multitasking

Team player

Self-starter

Job description

Hibbett, Inc. in Orange, Texas is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. The role requires in-depth knowledge of product areas and a commitment to outstanding customer service, merchandising, and policy adherence.

The Assistant Manager steps in during the Store Manager’s absence, ensuring smooth store performance and staff guidance. Experience in retail with a focus on footwear/apparel is valued.