Retail Assistant Manager: Customer Service & Store Ops

Hibbett, Inc.; Macon (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hibbett, Inc. in Lovejoy, GA is seeking an Assistant Manager to support the Store Manager in day-to-day store operations and customer service excellence.

You will oversee merchandising, scheduling, training, and inventory controls, ensuring sales goals are met and policies are followed. This non-exempt role reports to the Store Manager and requires the ability to lead during peak periods and promote store services.

Qualifications

• Retail experience in footwear and athletic apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team leadership capabilities and initiative.
• Detail-oriented with multi-tasking ability.
• Self-starter with proactive attitude.
• Ability to train and guide staff.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Supervise in the Store Manager’s absence.
• Provide outstanding customer service in line with policy manuals.
• Promote and sell services and merchandise.
• Protect assets and maintain internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Communication skills

Job description

Hibbett, Inc. in Lovejoy, GA is seeking an Assistant Manager to support the Store Manager in day-to-day store operations and customer service excellence.

You will oversee merchandising, scheduling, training, and inventory controls, ensuring sales goals are met and policies are followed. This non-exempt role reports to the Store Manager and requires the ability to lead during peak periods and promote store services.