Retail Assistant Manager: Customer Service & Store Growth

JD Sports NA; Metairie (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett I City Gear in Metairie, LA is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, merchandising, and administrative duties.

This on-site role requires leadership in the Store Manager's absence, familiarity with product areas, and adherence to company policies. The position emphasizes outstanding customer service and team collaboration.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multi-tasking.
• Team player with customer service focus.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Lead store operations in the Store Manager's absence.
• Provide guidance to employees and customers when needed.
• Monitor inventory, sales, and expenses to support profitability.
• Maintain high-quality customer service according to company standards.
• Promote and sell products and services offered by the store.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Communication skills

Team leadership

Self-motivation

Multitasking

Attention to detail

Interpersonal skills

Adaptability

Job description

Hibbett I City Gear in Metairie, LA is seeking an Assistant Manager to support the Store Manager with daily operations, customer service, merchandising, and administrative duties.

This on-site role requires leadership in the Store Manager's absence, familiarity with product areas, and adherence to company policies. The position emphasizes outstanding customer service and team collaboration.