Assistant Store Manager – Lead Sales & Service Excellence

JD Sports NA; Gainesville (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

JD Sports NA in Gainesville, GA is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties, ensuring store goals are met and policies followed.

The role requires knowledge of each department, outstanding customer service, and the ability to supervise in the Store Manager's absence, with responsibilities across selling, restocking, merchandising and scheduling.

Qualifications

• Experience in a retail environment, preferably footwear and apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and lead a team.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Devise action plans with Store Manager for selling, restocking, merchandising, ordering and scheduling.
• Take responsibility in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Maintain high-quality customer service and assist customers during peak periods.
• Promote and sell services and merchandise offered by the store.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Detail-oriented

Job description

JD Sports NA in Gainesville, GA is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties, ensuring store goals are met and policies followed.

The role requires knowledge of each department, outstanding customer service, and the ability to supervise in the Store Manager's absence, with responsibilities across selling, restocking, merchandising and scheduling.