Retail Assistant Manager: Customer Experience & Operations

Family Dollar; Dwight (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a part-time store associate to support daily store operations in Dwight, Illinois. You will assist with opening/closing, help customers, organize merchandise, and maintain clean, well-stocked sales floors.

The role emphasizes strong customer service, teamwork, and adherence to store policies. Responsibilities include processing directives, assisting in merchandise ordering, and supporting the Store Manager in training and development.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise and payroll/scheduling records.

Skills

Strong communication

Customer service

Team player

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a part-time store associate to support daily store operations in Dwight, Illinois. You will assist with opening/closing, help customers, organize merchandise, and maintain clean, well-stocked sales floors.

The role emphasizes strong customer service, teamwork, and adherence to store policies. Responsibilities include processing directives, assisting in merchandise ordering, and supporting the Store Manager in training and development.