Retail Assistant Manager: Customer Experience Leader

R301US Hibbett Retail, Inc.; Las Vegas (NV); On-site; USD 18,000 - 25,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Las Vegas, NV is seeking an Assistant Manager in Operations to support the Store Manager in daily store activities and guest service excellence.

The role requires knowledge of multiple departments, strong merchandising and scheduling skills, and proactive guidance to employees. You will help manage inventory, sales trends, and expenses to drive profitability, while delivering extraordinary customer service as outlined in company policies.

Qualifications

• Experience in retail environments, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking ability.
• Team-player with passion for service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Provide guidance to employees and customers across departments.
• Supervise in Store Manager’s absence and direct work assignments.
• Contribute to recruiting, training, and evaluating staff.
• Maintain knowledge of inventory, sales statistics, and expenses to ensure profitability.
• Promote and sell services and merchandise offered by the store.
• Uphold company policies and internal controls; report fraud risk.

Skills

Customer service

Team leadership

Communication

Job description

R301US Hibbett Retail, Inc. in Las Vegas, NV is seeking an Assistant Manager in Operations to support the Store Manager in daily store activities and guest service excellence.

The role requires knowledge of multiple departments, strong merchandising and scheduling skills, and proactive guidance to employees. You will help manage inventory, sales trends, and expenses to drive profitability, while delivering extraordinary customer service as outlined in company policies.