Store Operations Lead — Assistant Manager

Hibbett, Inc.; Spring Valley (NV); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett, Inc. in Spring Valley, NV is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across product areas, supervise during the Manager’s absence, and help drive selling, restocking, merchandising, ordering, and scheduling.

The role emphasizes team leadership, training, and adherence to company policies. You’ll collaborate with staff to deliver outstanding service, protect assets, and ensure profitability

Qualifications

• Experience in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with Store Manager to establish action plans for department and store responsibilities.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and train in Store Manager’s responsibilities.
• Provide extraordinary customer service and assist customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies and procedures as listed in manuals and memos.
• Protect assets and financial information by ensuring internal controls and reporting potential fraud.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team management

Initiative

Attention to detail

Team player

Job description

Hibbett, Inc. in Spring Valley, NV is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across product areas, supervise during the Manager’s absence, and help drive selling, restocking, merchandising, ordering, and scheduling.

The role emphasizes team leadership, training, and adherence to company policies. You’ll collaborate with staff to deliver outstanding service, protect assets, and ensure profitability